Deliver An Outstanding Retail Experience with Digital Agility

With Percipere, confidently realise the prospect of top-notch enterprise management technologies to unlock operational efficiency, deliver customer delight and drive revenue growth for your retail business.

Be Your Customer’s First Choice

The retail business landscape worldwide is marked by intense competition and margin pressure. For over the last 10 years Percipere has helped both industry leaders and growing businesses to stay ahead of this game by transforming retail operations and improving customer experience delivery. We bring proven expertise across retail verticals, from Fashion & Apparel, Jewellery & Accessories, Furniture & Home to grocery.  

Whether its in-store operations, customer-centric merchandise management, supply chain management or sales and distribution, our comprehensive portfolio of intelligent cloud technologies and consultancy can help in reimagining your retail business for greater profitability and customer loyalty.  

Roadblocks Faced by the Retail Industry

As a retailer, we understand that you may at times find it a challenge to navigate disruptions arising from ecommerce, smaller fulfilment loads, dynamic merchandising tactics and digital consumer experiences – all while managing extreme cost pressures. You are not alone if a few or all the factors below characterises your business as usual:

The Percipere Advantage

Percipere as a business process transformation specialist brings together everything you need, from SAP cloud ERP, process mining, automation, advanced analytics, and other Industry 4.0 capabilities, coupled with deep industry experience to help retailers overcome the retailing business bridge these gaps and unlock profitability:

Unify your fragmented systems and connect your retail processes across the entire value chain for end-to-end visibility gaining 360-degrees visibility into customer interactions, inventory, supply chain and financials.

Gain prescriptive and actionable insights on merchandising, pricing optimisation, targeted promotions and forecasting for building business strategies that can stand the test of market fluctuations and shifting customer expectations.

SAp anaylitics cloud for retail

Realis the power of cloud-native business technology platform for rapid innovation to build business-centric apps that can leverage the AI/ML, IoT and other Industry 4.0 enablers to address diverse retail use cases.

Business Transformation for retail

Identify and automate your repetitive manual order processing, returns, audit prep and other high-toil workloads across your retail business ecosystem to improve cycle times and boost worker productivity.

Automation for retails

Use Percipere’s homegrown process mining platform FUTUROOT to map your actual store operations processes and detect bottlenecks hurting customer experience and deviations delaying cycle counts and undercutting revenue.

Process Mining for retail

Retail Functions Covered

Unified Commerce & Marketing

Create holistic customer profiles from fragmented data to personalise your engagement across channels.


Leverage predictive analytics to significantly improve your forecast accuracy across products, stores, and geographies.


Connect your merchandising, supply chain and store operations planning on a single platform to optimise execution.

Supply Chain

Manage IoT and sensor data across you retail supply chain to provide end-to-end transparency.

Automated Replenishment

Drive automated store and warehouse replenishment based on predictive algorithms and removal sensors.

Intelligent Merchandising & Pricing

Harness optimisation engines, competitive intel, and Machine learning to dynamically adapt your pricing and assortments strategies.

Store Operations & Loss Prevention

Combine cognitive technologies with process mining to minimize checkout delay for your customers.

Sourcing, Procurement & Vendor Collaboration

Build a digital ecosystem of suppliers for transparency, traceability, and sustainability compliance across your retail operations.

Business Benefits

The business impact of partnering with Percipere for retail transformation includes:

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We look forward to discussing how Percipere can help in unlocking growth and profitability for your retail business.

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