Operational Excellence Through Partnership with a Global Media and Entertainment Company
A leading global entertainment company operating in over 60 countries partnered with Percipere to enhance operational efficiency and support strategic growth. Over a period of five to seven years, Percipere has contributed to key initiatives, helping the organisation optimise processes, implement innovative solutions, and navigate complex industry requirements.
Business Challenge
The company faced several operational challenges across global markets:
- Banking integration challenges: Transitioning to new banking partners required careful system alignment to avoid disruptions.
- Complex SAP rollouts: Implementing SAP in highly regulated regions proved difficult, with previous vendors struggling to meet requirements.
- Manual financial and administrative processes: Invoice processing, artist rights, and royalty management were resource-intensive and prone to delays.
- Limited automation and workflow efficiency: Many tasks relied on manual effort, limiting scalability and slowing operational response.
Value Proposition
Percipere provided a comprehensive, technology-driven solution to optimise global operations and improve efficiency. Key initiatives included:
- SAP rollouts and automation: Ensured successful SAP implementation and automated invoice processing, handling over 2,500 invoices monthly within a tight timeline.
- Robotic Process Automation (RPA): Implemented intelligent automation to streamline record-to-report processes, improve accuracy, and reduce manual effort.
- Optimised banking integration: Reformatted XML outputs to ensure smooth transitions when changing banking partners.
- Flexible, proactive partnership: Percipere’s ability to work seamlessly with legacy systems, acquire new skills, and adapt to evolving needs enabled scalable and sustainable process improvements.
Together, these initiatives created a more efficient, automated, and reliable operational framework, allowing the organisation to focus on strategic growth and creative priorities.
Business Outcomes Delivered
- Significant operational efficiencies: Streamlined workflows in finance, royalties, and invoice processing.
- Enhanced accuracy and reliability: Reduced manual errors through automation and intelligent process design.
- Improved scalability: Enabled consistent, repeatable processes across global markets.
- Faster project delivery: Projects such as banking integration and invoice automation were completed ahead of schedule.
- Stronger partnership impact: Percipere became an extension of the company’s team, supporting strategic initiatives and long-term business continuity.
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