Driving Operational Excellence in Warehousing with PerciScan -

Driving Operational Excellence in Warehousing with PerciScan

With over 25 years of industry expertise, the wholesale company has become a trusted name in the pet and equine supplies sector. Known for its personalised customer service and exceptional stock availability, the company operates from a custom-built warehouse housing thousands of product varieties. Supported by its own fleet of HGVs and reliable logistics partners, it ensures fast, cost-effective nationwide delivery.

From its humble beginnings in an old mill, the company expanded rapidly—by 2007, it had evolved into a nationwide supplier and transitioned to a 50,000 sq. ft. purpose-built facility. With this growth came a clear mandate: to modernise warehouse operations and achieve new levels of efficiency.

Business Challenge

As operations scaled, the company encountered challenges in managing its large and diverse inventory, including:

Non-optimised picking sequence
Inadequate batch traceability within GTIN-based processes affected compliance and accuracy
Task assignments were manual and lacked data-driven decision logic

To overcome these bottlenecks, they partnered with Percipere, an SAP Gold Partner, to deploy PerciScan — a mobile warehouse scanning solution built on the SAP Cloud ERP framework. This collaboration marked a pivotal step toward a fully digitised and high-performance warehouse ecosystem.

Value Proposition

Through PerciScan, Percipere implemented an intuitive, mobile-first warehouse management solution that integrates seamlessly with SAP Cloud ERP. PerciScan’s user-centric interface empowered their warehouse teams to execute tasks with enhanced speed, accuracy, and confidence. Strategically, the solution provided the leadership team with a single source of truth—linking all warehouse activities directly to SAP to ensure data consistency, scalability, and IT governance.

Business Outcomes Delivered

The PerciScan implementation delivered tangible, measurable results, including a 55% reduction in process time across core warehouse operations.

Highlights:

Batch and expiry capture enabled at the time of goods receipt, ensuring accurate identification and FEFO validation during picking.
Device-triggered task allocation, intelligently assigning tasks based on vehicle type (forklift/manual), warehouse zone, and dispatch priority.
Dynamic pick sequencing, allowing users to select the most efficient order based on weight, bin proximity, or item priority.
Significant improvement in order fulfillment speed and overall processing efficiency, particularly for bulk orders.

55%

Reduction in process time across warehouse operations

“With PerciScan, we’ve been able to transform the way our warehouse operates, with over 8,000 products and a 50,000 sq. ft. facility, having real-time visibility and seamless integration with SAP has made all the difference. Earlier, challenges like tracking batch-managed materials, handling double-pick scenarios, and managing task assignments manually often led to inefficiencies and delays.”

Leadership Team, AR Wholesale