Transforming Customer Experience – Fast Tracking Distribution Success

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Transforming Customer Experience - Fast Tracking Distribution Success

The Wholesale Distribution Industry has shown agility that the pandemic has opened up opportunities for digitization. The digital transformation has brought in a change in the lookout towards digital markets that have brought new opportunities across geographies.

Here’s what we discussed in the webinar:

  • A technology expert like Percipere will play a pivotal role in shaping these digital opportunities for the businesses and will serve as the bridge to bring in digital transformation.
  • Organizations should lookout for detailed planning and set milestones in place for digitization.
  • It will ensure a proper balance between business as usual and bringing transformation on board.
  • Businesses often work towards automating one function, but this approach fails to integrate other business functions.
  • And that’s why a centralized system like SAP Business ByDesign, a one-box solution with cloud capabilities, brings in integrated processes to streamline all the business functions is the ideal automation solution.
  • In a tech debut section, Percipere labs demonstrated successful integration of Google Assistant with SAP Business ByDesign.

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    Event Panellist

     

    Abhay Mehta
    An SAP veteran at the core, presently responsible for Managing Delivery and Business Operations for Percipere in the APAC region. He has a strong track record of successful project delivery and customer management. Abhay is known as a specialist in Industry Specific Product Development and Delivery of Multiple global SAP projects across geographies including Asia, Africa, Europe and US.

     

     

    Vidya Kudva
    Vidya has more than 14 years of experience in IT industry, including 8+ years of experience in SAP Logistics Modules and is currently working as a Principal Consultant at Percipere. She has worked on various SAP logistics modules like MM, PP, QM, PM and SD during her advisory and consulting role along with process design and optimization for production planning and Quality management modules.

     

    Dhritiman Chakravarthy
    The Director of Operations at Ingram Micron India Limited, an SCM Certified Professional, and a Certified Trainer (IATD), Dhritiman is a sought-after speaker for Keynote and a Life Coach. He is an eminent member of Leaders Excellence at Harvard Square and Chartered Institute of Logistics and Transport. He is Supply Chain specialist with 18+ years of experience in Supply Chain Planning, Distribution, Logistics, Warehousing, FMCG, Pharma & Chemicals.

     

    Rajeshwari Bhattacharyya
    An INSEAD Alumni, Cost Accountant, Blockchain and Cybersecurity Expert from Harvard University; she is a co-founder of Percipere. She carries expertise in Technology Transformation, Process (Re) engineering, Process Automation and Change Management. She comes with an experience of over 27 years in Leadership and Managerial roles including in Times of India Group, SBI Life, Principal Financial, IL&FS, SHCIL.